Hi LYNELLE, there's one final step to complete your order with Vodafone 892439A970C_Principal. To complete the verification process, please head to: idvalidation.tpgtelecom.com.au/fe44c10e1d836d43635ed1d4e75b08b8 YOUR PHYSICAL ID IS REQUIRED. SCREEN SHOTS OR PHOTOCOPIES WILL NOT BE ACCEPTED. This link will expire in less than 48 hours. Please use the same ID you used when submitting your order. For more info, visit vodafone.com.au/plan-id TPG Telecom operates the Vodafone brand in Australia. Thanks, Your Vodafone Team