Hi GLENDA. In line with local regulations, please take a few minutes to complete the additional steps for identity verification in the app. Log in to the app and go to Menu -> Additional Information submission and submit the questionnaire. Please do so within the next 13 calendar days by September 18, 2025 to avoid your application being cancelled and/or your account(s) being blocked (if there is balance) or closed (if there is no balance). If your account is blocked by then and you still fail to submit within the next 14 days by October 04, 2025, your account(s) will be closed. Kindly ignore this message if you?re already done with this process. Thank you.