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Hello You placed an order with us a week ago. For legal reasons, we are not permitted to finalise your order until we have a copy of your ID. We have not received it yet. Upload your ID now at h**://www.swisscom.ch/r/iVB91 Please note: without your ID, your order will be cancelled 30 days after you place it, and you will be required to pay a handling charge of CHF 200. .. Kind regards Swisscom