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Hi, Barbie and, Davis While we couldn't approve your application at this time, you can still reapply. Adding an eligible cosigner helps many customers qualify for a loan. Check your application status and options by signing in at https://www.campusdoor.com/NelnetBank/MyAccount/login.aspx. For help, call us at 877-826-5566, Mon-Fri, 7AM-5PM ET. We're here for you!